Display on Specified Commercial Transaction Law

Display related to the Specified Commercial Transactions Law

store information

shop's name Kimono / off (Kimono Off)
Dealer Denki Co., Ltd.
Sales manager Showa Nakajima
location 152-2 Shinmata, Tonami City, Toyama Prefecture 939-1372
telephone number 0763-33-2570
Fax number --
email address ec-group@denyosha.co.jp
home page

https://www.denyosha.co.jp/

https://store.kimono-off.jp/
Handling product Buying and selling new, used kimono, and small items
Permit / qualification Ancient product notation item
・ Name: Denyosha Co., Ltd.
Popular Public Safety Commission and permission number
・ Ishikawa Prefectural Public Safety Commission No. 8609
・ Toyama Prefectural Public Safety Commission No. 501310006516
・ Fukui Prefectural Public Safety Commission No. 52106113
Registration number of qualified invoice issuance Ancient product notation item
Registered business name
・ Denjosha Co., Ltd.
A qualified business registration number
・ T3230001008322
Sales volume Products will be as expected. If the product you ordered is out of stock, we will contact you by TEL or email.
Required fees other than the product price

Necessary fees other than the product price include delivery fees and payment fees (bank transfer fees / cash on delivery fees).

[Domestic shipping in Japan] * Yamato Transport
Normal shipping (800 yen uniformly)
* Send to Hokkaido and Okinawa is 1800 yen uniformly.
* Delivery to remote islands will be refused on the fee system. 
※If you would like to specify the delivery date / time zone, please write in "Memo to Kimonooff" when ordering.On the delivery date, Honshu and Shikoku can choose the date after two days after the order date, and three days later in Hokkaido, Kyushu and Okinawa.

[Overseas shipping shipping]
Fedex shipping (3000 yen uniform)
Please pay the customs duties by overseas delivery at the customer's burden.
* Shipping to some areas has been refused.
* The lead time varies depending on the region, so we will contact you here to confirm the specified delivery date.
Application expiration date In principle, it is 5 days after confirming the order. After 5 days, it will be canceled.
Delivery time Products that do not have a delivery date will be shipped within 4 to 5 business days from the order date.

About returned goods / defective products

Return deadline / condition

In the case of returned or exchanged, please contact us within 10 days after the product arrives.
Inspection, packing, and delivery are fully provided, but if the product is damaged or if it is different from the ordered product (product differences, different quantity), contact us within 10 days after delivery. Please. We will return and exchange immediately.
* In the case of returned goods, the refund will be returned after the product is returned.
Returning postage

The return shipping fee in the above case will be borne by our shop.

* The following products are refused when returning or exchanging products.

・ Products used once by the customer
・ If the product has been over 10 days after the arrival of the product
・ Damaged and dirty products for customers
・ In the case of orders from overseas

Please check the above, if you wish to return, please pack it so that the product will not be damaged, and send it to the return address below.

Return address

21-1 Wakamatsucho, Nono City, Ishikawa Prefecture 921-8816 Net Operation Department
TEL: 076-294-8555 (Please refrain from making business calls.)
Business hours: 10: 00-17: 00
* Excluding weekends and holidays
Defective If you have a defective product, please contact us by e-mail (ec-group@denyosha.co.jp) after the product arrives. Please note that due to the nature of the product handled, we will not be able to accept requests for returned goods after the date after the product arrives.

About payment method

payment method

[Domestic shipping compatible]
・ Credit card payment (VISA, JCB, MasterCard, American Express）
・ PayPay (online payment)
・Paidy(Payment)
・ Bank transfer (prepayment)
・ Convenience store payment (prepayment)
・ COD (cash on delivery)

[Compatible with overseas shipping]
・ Credit card payment (VISA, JCB, MasterCard, American Express）
Payment deadline Cash on delivery: At the time of delivery (please pay the fee)