Legal notice

shop's name:Kimono / off (Kimono Off)

Dealer:Denjosha Co., Ltd.

Sales Officer:Showa Nakajima

location:152-2 Shinmata, Tonami City, Toyama Prefecture 939-1372

telephone number:0763-33-2570

email address:ec-group@denyosha.co.jp

 

▼ Inquiries:

21-1 Wakamatsucho, Nono City, Ishikawa Prefecture 921-8816 Net Sales Department

Phone number: 076-294-8555 (Please refrain from making business calls.)

Business hours: 10: 00-17: 00 * Excluding weekends and holidays


Necessary fees other than the product price:

Delivery charge

・ 800 yen in Japan (Hokkaido / Okinawa 1800 yen)
・ 3000 yen overseas

Various settlement fees

・ Cash on delivery fee 330 yen

Payment method and payment time:

・ Credit card payment (VISA, JCB, MasterCard, American Express)

・ PayPay (online payment)

・ Bank transfer (prepayment)

・ Convenience store payment (prepayment/order from overseas, cannot be used when shipping overseas)

Paidy (Payment/order from overseas, not available when shipping overseas)

・ COD (cash on delivery)


Application expiration date:In principle, it will be 5 days after confirming the order. After 5 days, it will be treated as a cancellation.


Delivery time:Products that do not have a delivery date will be shipped within 4 to 5 business days from the order date.


About returned goods, defective products, cancellations:

Inspection, packing, and delivery are fully provided, but if the product is damaged or if it is different from the ordered product (product differences, different quantity), contact us within 10 days after delivery. Please. We will return and exchange immediately. (In this case, the shipping fee will be borne by our shop)


The following products are refused when returning or exchanging products.

・ Products used once by the customer

・ If the product has been over 10 days after the arrival of the product

・ Damaged and dirty products for customers

・ In the case of orders from overseas


Please check the above, if you wish to return, please pack it so that the product will not be damaged, and send it to the return address below.


Return address
21-1 Wakamatsucho, Nono City, Ishikawa Prefecture 921-8816 Net Sales Department
TEL: 076-294-8555 (Please refrain from making business calls.)
Business hours: 10: 00-17: 00 (excluding Sundays and holidays)


Return deadline:In the case of returned or exchanged, please contact us within 10 days after the product arrives.


Ancient trade notation item:

・ Denjosha Co., Ltd.

・ Toyama Prefectural Public Safety Commission No. 501310006516


Registration number of a qualified invoice issuing company:

・ Registered business name Co., Ltd.

・ Eligible business registration number T3230001008322