Shopping guide
-SHOPPING GUIDE-
Product order method
- Select the desired product.
- Press the "Add to the cart" button. A shopping cart is displayed.
- Check the contents of the shopping cart and press the "To the purchase procedure" button.
- If you have not registered, check the confirmation of the purchase and press the "Agree" button.
- Enter the orderer information.
- Select the delivery method and payment method and enter the information.
- Finally check the order and press the "Confirm order" button.
- Order is complete.
- You can apply for shopping on this site 24 hours a day.
- If you register as a member, the purchase from the next time will be smooth.
About payment
credit cardThe handling cards are as follows.
VISA, JCB, MasterCard, American Express
【remarks】
● The total payment is as shown on the right. Total product price + shipping fee
● We do not send credit card use in principle because of security consideration.
Please check the usage details sent from the card company.
In addition, we use SSL systems. The card number is encrypted and sent. Please be assured.
PayPay (online payment, Japan only)
Convenience store payment (advance payment, in Japan only)
Bank transfer (prepayment, Japan only)
Cash on delivery (only in Japan)
Total product price + shipping + cash on delivery fee
COD fee: Please refer to the table below.
● Please pay the price to the delivery staff when the product arrives.
Cash on delivery fee: Uniform
330 yen
* This price includes the consumption tax.
Paidy (only for domestic use)
● Paidy Payment payment / Not available for orders from overseas
Click here for Paidy login and payment
Regarding delivery
In Japan, Yamato Transport and overseas shipping will be delivered by FEDEX.
If you would like to specify the delivery date / time zone, "" When ordering, "" ""Add a note when orderingPlease describe it.
If you do not specify the delivery date, we will ship the next day. The delivery time after shipping is a minimum of 1-2 days.
On the delivery date, Honshu and Shikoku can choose the date after two days after the order date, and three days later in Hokkaido, Kyushu and Okinawa.
Since remote islands may take any more, we cannot accept delivery date specification.
You can choose from the following as a guide to the delivery time zone.
[Shipping fee in Japan]
Normal shipping (800 yen uniformly)Free shipping over 3,980 yen in total)
* Shipping to Hokkaido and Okinawa is 1,800 yen. Delivery to remote islands will be refused on the fee system.
[Overseas shipping shipping]
Normal shipping (uniform 3,000 yen)
By overseas deliveryCustoms duties paid by the customerPlease.
Delivered by fedex. Please refer to here for shipping countries.
Fedex
* The lead time varies depending on the region, so we will contact you here to confirm the specified delivery date.
About consumption tax (Japan in Japan)
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【sales tax rate】10%
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[Consumption tax calculation order]Consumption tax calculation for each product
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[Consumption tax fractional less than 1 yen]Truncation
Please be assured that the automatic tax calculation in the "shopping basket" will be calculated by product individually.
Just in case, please check on the last confirmation screen when shopping.
* In the case of orders from overseas, the amount may be slightly different due to the exchange rate.
About return / exchange
In the case of returned or exchanged, please contact us within 10 days after the product arrives.
Inspection, packing, and delivery, we have been thorough, but if the product is damaged or if it is different from the ordered product (product difference, different quantity),
Please contact us within 10 days after delivery. We will return and exchange immediately. (In this case, the shipping fee will be borne by our shop)
The following products are refused when returning or exchanging products.
- ・ Products used once by the customer
- ・ If the product has been over 10 days after the arrival of the product
- ・ Damaged and dirty products for customers
- ・ In the case of orders from overseas
Please check the above, if you wish to return, please pack it so that the product will not be damaged, and send it to the return address below.
TEL: 076-246-5298
Business hours: 10: 00-19: 00